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Top Back Office Services Companies in Kampala


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Othware Limited

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Othware began its business operation as a web and custom software service provider in Kampala in 2016. We currently provide quality cost-effective website design, cloud solutions, managed IT, IT consultancy and enterprise software development solutions to clients globally. Depending on the size and industry of your organization, we have different products and services to meet your requirements. We leverage on more innovative and efficient ways compared to most creative agencies to bring you high-quality solutions at lower prices. We work with our global clientele remotely which also helps lower overall costs. Othware offers developer outsourcing and augmentation services in the UK, European Union and US markets where developer rates have sky rocketed. Othware is fully incorporated in the Read More

  • dollar

    <$25/hr

  • user

    100 to 249

  • calender

    2016

  • location

    Uganda

Frequently Asked Questions

Back Office Services in BPO involve handling administrative tasks and support functions that don't require direct customer interaction. These typically include data entry, accounting, human resources, and IT support.

Back Office Services focus on internal operations and don't involve direct customer contact, while Front Office Services deal directly with customers, such as customer support or sales.

Outsourcing Back Office Services can reduce operational costs, improve efficiency, allow focus on core business activities, and provide access to specialized skills and technology.

Yes, small businesses can benefit from Back Office Services by outsourcing tasks like bookkeeping or data management, allowing them to concentrate on growth and core operations.

Consider factors such as the provider's experience, technology infrastructure, data security measures, pricing, and ability to scale services as your business grows.

Reputable BPO providers implement strict data security protocols, including encryption, secure networks, access controls, and regular security audits to protect client information.

Yes, many BPO providers offer customizable Back Office Services to meet the unique requirements of different businesses and industries.

Back Office Services often prove more cost-effective than in-house operations due to reduced overhead, economies of scale, and access to specialized expertise without the need for full-time employees.

Back Office Services are used across various industries, including finance, healthcare, retail, manufacturing, and technology, to handle administrative and support functions.

You can measure effectiveness through key performance indicators (KPIs) such as cost savings, error rates, processing times, and overall productivity improvements compared to previous in-house operations.

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