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Top BPO Companies in Cebu City


Perusing online for Top BPO companies in Cebu City? Get the curated list of Top Business Process Outsourcing companies in Cebu City by the research team of BusinessFirms with verified reviews. Outsourcing BPO services empower the optimum use of assets by enabling corporate executives to think about core business strategies. Likewise, BPO spares time and encourages the officials to investigate new income territories, quicken different undertakings and focus on their customers thereby improving productivity. Business Process Outsourcing service enables the organization to keep up lower rates with better service arrangements, thus giving them a superior market position. In need of one? Look through the rundown underneath and Looking your BPO Let's join.

5 Companies

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ClinkIT Solutions

No Reviews

ClinkIT Solutions is a Microsoft Partner and Software Services company that provides world-class solutions delivered flawlessly and on time that help businesses across the globe transform, thrive and excel from initial planning to execution and ongoing operations.

  • dollar

    N/A

  • user

    50 to 249

  • calender

    2015

  • location

    Philippines

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Exxpert Communications

No Reviews

Exxpert Communications, Inc. (www.exxpertco.com/) is a global company with its base of operations in Cebu City, Philippines, one of the highest-ranking BPO cities in the world. We engage in providing the perfect business solutions tailored to the dictates of our clients business needs.

  • dollar

    <$25/hr

  • user

    250 to 999

  • calender

    2012

  • location

    Philippines

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FirstSource

No Reviews

Firstsource is a leading global provider of customised Business Process Management (BPM) services.We specialise in helping clients stay ahead of the curve through transformational solutions in order to reimagine business processes and deliver increased efficiency, deeper insights and superior outcomes.

  • dollar

    $50-99/hr

  • user

    10000+

  • calender

    2001

  • location

    Philippines

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Convergys

No Reviews

Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.

  • dollar

    $50-99/hr

  • user

    10000+

  • calender

    2001

  • location

    Philippines

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Qualfon

No Reviews

Qualfon is a mission-driven BPO company and a global provider of contact center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences.

  • dollar

    $200-300/hr

  • user

    10000+

  • calender

    1995

  • location

    Philippines

Frequently Asked Questions

BPO involves contracting third-party service providers to handle various business operations and services. It typically includes customer service, accounting, data processing, human resources, and more.

BPO services can enhance your business efficiency by allowing you to delegate non-core operations to specialists, potentially reducing costs and enabling you to focus on core business activities.

Common BPO services include customer support, telemarketing, data entry, payroll, accounting, and HR management.

Consider factors like the provider's industry experience, technology use, language capabilities, client testimonials, and pricing structure.

Yes, BPO services can be particularly beneficial for small and medium-sized enterprises by providing access to expert services and technologies without the need for large capital investments.

Look for clarity in services provided, pricing, data security policies, compliance with regulations, termination clauses, and provisions for regular performance reviews.

Reputable BPO providers typically have clear procedures for issue resolution, including dedicated managers for your account, escalation protocols, and regular communication.

While some control is transferred to the BPO provider, establishing clear expectations, ongoing communication, and performance metrics can help maintain significant control over outsourced processes.

Providers usually adhere to strict data protection policies, including data encryption, secure channels of communication, and compliance with international standards like GDPR and ISO.

Yes, flexible BPO providers can scale services up or down based on your business demands, offering adaptability to changing market conditions.

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