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Top BPO Companies in Costa Rica


Perusing online for Top BPO companies in Costa Rica? Get the curated list of Top Business Process Outsourcing companies in Costa Rica by the research team of BusinessFirms with verified reviews. Outsourcing BPO services empower the optimum use of assets by enabling corporate executives to think about core business strategies. Likewise, BPO spares time and encourages the officials to investigate new income territories, quicken different undertakings and focus on their customers thereby improving productivity. Business Process Outsourcing service enables the organization to keep up lower rates with better service arrangements, thus giving them a superior market position. In need of one? Look through the rundown underneath and Looking your BPO Let's join.

2 Companies

profile

Novacomp

No Reviews

Novacomp is a company founded in Costa Rica in 1997, and since then offers the market specialized services in the area of ​​information technology, including development and maintenance of software on multiple platforms. The company has a presence in Costa Rica (parent company), Guatemala, El Salvador, Honduras, Nicaragua, Panama, Chile and USA. Currently, it is a company certified in ISO 9001: 2008 in the area of ​​staffing services.

  • dollar

    $100-149/hr

  • user

    250 to 999

  • calender

    1997

  • location

    Costa Rica

profile

Unity Communications

No Reviews

An INC5000 company - We are a USA Based international BPO with centers in the US, Philippines, and Costa Rica. We specialize in companies that are looking for small teams to augment their staff in the US, Canada, UK, Australia, and Europe for their first outsourcing project. We work with startups, SMB's, and medium businesses that are looking to outsource for the first time and need a "white glove" experience.

  • dollar

    <$25/hr

  • user

    250 to 999

  • calender

    2009

  • location

    Costa Rica

Frequently Asked Questions

BPO involves contracting third-party service providers to handle various business operations and services. It typically includes customer service, accounting, data processing, human resources, and more.

BPO services can enhance your business efficiency by allowing you to delegate non-core operations to specialists, potentially reducing costs and enabling you to focus on core business activities.

Common BPO services include customer support, telemarketing, data entry, payroll, accounting, and HR management.

Consider factors like the provider's industry experience, technology use, language capabilities, client testimonials, and pricing structure.

Yes, BPO services can be particularly beneficial for small and medium-sized enterprises by providing access to expert services and technologies without the need for large capital investments.

Look for clarity in services provided, pricing, data security policies, compliance with regulations, termination clauses, and provisions for regular performance reviews.

Reputable BPO providers typically have clear procedures for issue resolution, including dedicated managers for your account, escalation protocols, and regular communication.

While some control is transferred to the BPO provider, establishing clear expectations, ongoing communication, and performance metrics can help maintain significant control over outsourced processes.

Providers usually adhere to strict data protection policies, including data encryption, secure channels of communication, and compliance with international standards like GDPR and ISO.

Yes, flexible BPO providers can scale services up or down based on your business demands, offering adaptability to changing market conditions.

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