Top Customer Service Companies in United States (USA)


9 Companies

Vsynergize excels as a versatile service provider specializing in Omnichannel AI Contact Center solutions and BPO service. Their comprehensive Business Process Management (BPM) services optimize workflows through detailed analysis and automation. As a leading Business Process Outsourcing company, Vsynergize offers diverse services like Finance and Accounting, Back Office, Call Center, L1-L3 Helpdesk Support and IT Outsourcing, e-commerce, claims processing, Order Management, Data Analytics and Revenue Cycle Management. With Vsynergize's integrated approach, enhance your client operations and improve customer experience.

  • dollar

    $25-49/hr

  • user

    250 to 999

  • calender

    2001

  • location

    United States (USA)

Trick BPO, established in the year 2017, is an emerging global leader in providing expert data collection services and research outsourcing. We offer back office support, Data Annotation, Video Annotation, Image Annotation, Text Annotation, data entry, document conversion, web research, and scraping services. We emphasise innovation and use the best technology available. We are dedicated to delivering quality, speed, and integrated approaches through outstanding service and solutions. Triyock BPO delivers process consulting services for Business process management, AI & Automation and Digital Marketing with a mission to delivering quality, speed and integrated approach through outstanding service and solutions. Our services include Data Annotation Services, Data Processing, Automation ServRead More

  • dollar

    $25-49/hr

  • user

    50 to 99

  • calender

    2017

  • location

    United States (USA)

At Skale CX, we understand that every organization is unique, with distinct goals and requirements. That's why we take a collaborative approach, working closely with our clients to develop customized BPO strategies that align with their objectives. Whether you need customer support, finance, accounting, multi-channel support, end-to-end call solutions, technical support, or any other business process, our dedicated team is equipped to handle it all. With years of industry experience and a group of skilled professionals, we empower businesses to streamline their operations, improve efficiency, and achieve sustainable growth. Our BPO solutions encompass many critical business processes, allowing you to offload non-core functions and concentrate on what you do best.

  • dollar

    N/A

  • user

    10 to 49

  • calender

    2008

  • location

    United States (USA)

For over 18 years, Saevah has been a trusted partner to businesses of all sizes, helping them achieve their goals through customized digital marketing and ecommerce solutions. Our mission is simple: to enable your success. We do this by taking the time to truly understand your business, your challenges, and your aspirations. Our experts bring a wealth of experience across key areas like web design and development, search engine optimization, paid advertising, social media marketing, and business consultancy. We combine cutting-edge skills with data-driven insights to deliver real, measurable results. With more than 90% client retention rate and over 10,000 projects under our belt, we have a proven track record of boosting visibility, generating leads, and driving growth for organizatRead More

  • dollar

    N/A

  • user

    50 to 99

  • calender

    2006

  • location

    United States (USA)

CSV Now is a distinguished consulting firm with a longstanding specialization in talent acquisition, content marketing, and Business Process Outsourcing (BPO). Renowned for propelling recognizable tech brands to new heights, we provide comprehensive business solutions that encompass finding the right talent and effectively communicating brand messages. With an established track record, CSV Now stands as your trusted partner for integrated and strategic business advancements.

  • dollar

    N/A

  • user

    10 to 49

  • calender

    2020

  • location

    United States (USA)

We are a USA-based international BPO, operates seamlessly across borders, with centers strategically located in the US, UAE, and India. Specializing in comprehensive outsourcing solutions, we cater to companies seeking to optimize their operations. From customer support services to voice, email, and chat support, as well as efficient back-office support, we've got you covered. Partner with us today for unparalleled efficiency and seamless support services!

  • dollar

    N/A

  • user

    1,000 to 9,999

  • calender

    1999

  • location

    United States (USA)

DGC BPO Service is a USA-based provider of Business Process Outsourcing (BPO) solutions. We specialize in customer support, sales and lead generation, virtual assistance, digital marketing support, and comprehensive BPO services. Our goal is to help businesses improve efficiency, reduce costs, and drive growth through tailored, cost-effective outsourcing solutions. With a dedicated team and a focus on customer satisfaction, DGC BPO Service delivers results that empower businesses to succeed in a competitive environment.

  • dollar

    <$25/hr

  • user

    10 to 49

  • calender

    2020

  • location

    United States (USA)

Enfinity Medical Billing is here to make your medical billing and Revenue Cycle Management (RCM) easier. We help healthcare providers get paid faster by submitting claims quickly and accurately. Our service reduces claim denials by 30%, and we ensure your claims are more likely to be approved with a 98% clean claim rate. We follow HIPAA standards and use SSL encryption to protect patient information. With our help, you can reduce accounts receivable (A/R) by up to 30%, which improves your cash flow. Our easy setup process takes just 5-6 days, so you can keep focusing on your patients while we manage your billing. Enfinity Medical Billing has years of experience serving many different specialties. Let us handle your billing so you can focus on providing care.

  • dollar

    <$25/hr

  • user

    50 to 99

  • calender

    2016

  • location

    United States (USA)

Expert-managed service teams that scale with your business, so you can focus on driving growth and innovation." to "Expert-managed service teams scale with your business, allowing you to focus on driving growth and innovation.

  • dollar

    N/A

  • user

    50 to 249

  • calender

    2020

  • location

    United States (USA)

Frequently Asked Questions

BPO Customer Service services involve outsourcing customer support functions to a third-party provider. This includes handling customer inquiries, complaints, and support requests through various channels like phone, email, and chat.

BPO providers often offer 24/7 support, multilingual capabilities, and scalable resources. They can be more cost-effective than maintaining an in-house team, especially for companies with fluctuating customer service needs.

Key benefits include cost savings, access to specialized expertise, increased efficiency, scalability, and the ability to focus on core business functions while leaving customer support to experts.

Potential drawbacks include less direct control over customer interactions, possible cultural or language barriers, and the need for careful management to maintain service quality and brand consistency.

Consider factors such as the provider's industry experience, technology capabilities, scalability, language support, pricing model, and cultural fit with your company values and customer base.

Many BPO providers offer specialized technical support services. However, the level of complexity they can handle varies, so it's important to assess their capabilities and training programs before engagement.

Reputable providers implement strict data security measures, including encryption, secure access controls, and compliance with industry standards like GDPR or HIPAA. Always verify their security certifications and practices.

Common metrics include customer satisfaction scores, first call resolution rates, average handling time, response times, and Net Promoter Score (NPS). The specific metrics may vary based on your business needs.

Implement regular performance reviews, conduct random call monitoring, set clear Key Performance Indicators (KPIs), and maintain open communication channels with the provider to address any issues promptly.

Yes, many BPO providers offer scalable solutions suitable for small businesses. They can provide professional customer service capabilities without the need for significant upfront investment in staff and infrastructure.