Top Maintenance & Support Companies in Boston


Top Maintenance & Support Companies in Boston

4 Companies

StratusPointIT, formerly ComputerSupport.com, is a customer-first company, driven by technology. We help business leaders get the most out of their technology investment, on-premise and in the cloud.

  • dollar

    $25-49/hr

  • user

    10 to 49

  • calender

    2006

  • location

    United States (USA)

Webicules Technology is an IT software development company. Established in 2011, the organization has been focussing on design and development of web applications, mobile apps, digital marketing, custom software. Our objective is to build systems that are simple and scalable. We strive to deliver systems in time, quality, and budget.

  • dollar

    <$25/hr

  • user

    10 to 49

  • calender

    2011

  • location

    United States (USA)

Areus is all about providing quality software, cutting edge research & development, cybersecurity and advancing artificial intelligence and robotics fields. We serve high level corporate CEOs, CIOs, VPs of IT in bringing to life their technology visions, implementing and enabling a technology sustainable competitive advantages to the overall business, transforming the business through sustainable IT investments.

  • dollar

    $25-49/hr

  • user

    50 to 249

  • calender

    2004

  • location

    United States (USA)

HTMLPanda is a well-established web development company that set its foot in the market nearly a decade ago. Our technology stack consists of various technologies, including but not limited to JavaScript and PHP. We also offer design-to-code conversion services. With expertise in delivering well-performing websites and web applications, we also offer eCommerce web development solutions to our customers using eCommerce platforms like WordPress, Shopify, Drupal, Magento, etc. Since inception, we have completed 15k+ projects and have served 8k+ clients worldwide, including SMEs, Enterprises, and Fortune 500 companies. With 98% client satisfaction, we have successfully added major brands to our clientele, such as HP, Drivania, Philips, Necco, and others.

  • dollar

    $25-49/hr

  • user

    100 to 249

  • calender

    2014

  • location

    United States (USA)

Frequently Asked Questions

Maintenance and support services typically include software updates, bug fixes, technical support, and sometimes hardware repairs or replacements, depending on the company and the service agreement.

Each IT company’s profile on our website includes contact information for their support team. You can find this under the “Contact Us” section or similar headings.

Response times may vary by company, but most aim to respond within 24 to 48 hours. For urgent issues, companies might offer immediate assistance through live chat or phone calls.

Some companies provide basic support services for free, while more comprehensive maintenance plans might be available for a fee. It's best to check the specific terms listed on the company’s profile on our site.

Many IT companies offer the option to purchase extended maintenance and support packages. Details and pricing can be found on their individual profiles under the services section.

If you are unhappy with the support, consider contacting the company directly to express your concerns. If issues persist, you might want to reflect this in a review on our website or seek alternative providers listed in the relevant category.

The frequency of software updates varies depending on the company and the type of service. Generally, companies provide updates every few months or when necessary to address security and functionality enhancements.

Many IT companies offer tips for preventive maintenance on their websites or as part of their service offerings. These tips might include regular system checks, updates, and user guidelines to help avoid common issues.

Evaluate if your system performance and stability meet your expectations and check whether ongoing issues are resolved promptly. Additionally, review the service agreement to ensure all promised services are being delivered.

User reviews and feedback are often available on our website on the respective IT company’s profile page, under the reviews section or similar headings. This can provide insights into other customers' experiences with the company’s support services.