Top Maintenance & Support Companies in Richmond


Top Maintenance & Support Companies in Richmond

5 Companies

Ray Business Technologies Private Limited is a Global Information Technology (IT) Services and Solutions company.

  • dollar

    $25-49/hr

  • user

    250 to 999

  • calender

    2007

  • location

    Australia

Since 1995, Ensemble has been providing enterprise solutions to organizations in financial services and insurance, government, life sciences, manufacturing, and media and entertainment. Our work with major corporations has built up substantial experience in object technology, cross-platform integrations, requirements analysis, enterprise architecture, software development, and quality assurance.

  • dollar

    <$25/hr

  • user

    50 to 249

  • calender

    1995

  • location

    Canada

InnoApps is a global IT corporation that develops and supports enterprise solutions by implementing the latest trends and technologies in the software engineering. Having 100+ clients in 15+ countries, our primary goal is to provide state-of-the-art IT solutions and services, and to deliver products that are beyond clients' expectations. We aim to provide infinite solutions with highest reliability and quality.

  • dollar

    $25-49/hr

  • user

    50 to 249

  • calender

    2016

  • location

    Australia

Antimatter Co. is a website development, support, and security studio in Richmond, VA based on over eighteen years of agency experience. We’re ready to support the needs of nonprofits, agencies, and small-to-Fortune 500 organizations.

  • dollar

    $100-149/hr

  • user

    2 to 9

  • calender

    2014

  • location

    United States (USA)

COLAB is a full-service digital agency, specializing in the strategic design and development of websites and cloud-based applications. We offer services ranging from digital strategy to custom applications and integrations. Our clientele spans a broad range in size, from small businesses to large corporate clients.

  • dollar

    $150-199/hr

  • user

    10 to 49

  • calender

    2009

  • location

    United States (USA)

Frequently Asked Questions

Maintenance and support services typically include software updates, bug fixes, technical support, and sometimes hardware repairs or replacements, depending on the company and the service agreement.

Each IT company’s profile on our website includes contact information for their support team. You can find this under the “Contact Us” section or similar headings.

Response times may vary by company, but most aim to respond within 24 to 48 hours. For urgent issues, companies might offer immediate assistance through live chat or phone calls.

Some companies provide basic support services for free, while more comprehensive maintenance plans might be available for a fee. It's best to check the specific terms listed on the company’s profile on our site.

Many IT companies offer the option to purchase extended maintenance and support packages. Details and pricing can be found on their individual profiles under the services section.

If you are unhappy with the support, consider contacting the company directly to express your concerns. If issues persist, you might want to reflect this in a review on our website or seek alternative providers listed in the relevant category.

The frequency of software updates varies depending on the company and the type of service. Generally, companies provide updates every few months or when necessary to address security and functionality enhancements.

Many IT companies offer tips for preventive maintenance on their websites or as part of their service offerings. These tips might include regular system checks, updates, and user guidelines to help avoid common issues.

Evaluate if your system performance and stability meet your expectations and check whether ongoing issues are resolved promptly. Additionally, review the service agreement to ensure all promised services are being delivered.

User reviews and feedback are often available on our website on the respective IT company’s profile page, under the reviews section or similar headings. This can provide insights into other customers' experiences with the company’s support services.