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Top Maintenance & Support Companies in China


Top Maintenance & Support Companies in China

4 Companies

profile

MetaShare. Inc

No Reviews

MetaShare Software Technology Co. Ltd is dedicated to custom software development. We are a group of people that offer not only various digital solutions, but also IT consulting. Since 2013, we have cooperated with many companies and established brands to re-image their business worldwide by providing visionary digital solutions powered by the latest technologies.

  • dollar

    $25-49/hr

  • user

    50 to 249

  • calender

    2013

  • location

    China

profile

KR Soft

No Reviews

KR Soft is a software development and consulting company that brings digital transformation to a number of businesses on the globe. We use innovative technology to deliver personalized multichannel user experiences with higher lifetime value, operating mainly in the Web languages including PHP, Ruby on Rails, Node.js, Python, React.js, Angular.js, Vue.js and JavaScript ecosystems.

  • dollar

    $25-49/hr

  • user

    50 to 249

  • calender

    2011

  • location

    China

profile

JET IT Services

No Reviews

JET IT Services is providing IT projects, IT systems integration solutions, Professional Services and Maintenance Support to multinational clients throughout the PRC - People's Republic of China. Our team is comprised of bilingual engineers and project managers with experience in all facets of the technology investment lifecycle: from IT scoping, to vendor management, implementation and ongoing IT support across the country. Our values: transparency, communication and clear reporting. We have partners in Hong Kong and Singapore for companies looking for Greater China and South East Asia IT support. For more information please send us an email at ervis@jetservices.com.cn

  • dollar

    $100-149/hr

  • user

    2 to 9

  • calender

    2018

  • location

    China

profile

KUSLa

No Reviews

I am Henry, the founder of Kusla. We have a great team with passion and mobility to custom prototypes for our global customers. our target is to provide the best products and best service to our customers globally. we have multiple machining capabilities and a strong network that could handle both prototypes and low-volume manufacturing of plastic and metal parts.

  • dollar

    N/A

  • user

    100 to 249

  • calender

    2000

  • location

    China

Frequently Asked Questions

Maintenance and support services typically include software updates, bug fixes, technical support, and sometimes hardware repairs or replacements, depending on the company and the service agreement.

Each IT company’s profile on our website includes contact information for their support team. You can find this under the “Contact Us” section or similar headings.

Response times may vary by company, but most aim to respond within 24 to 48 hours. For urgent issues, companies might offer immediate assistance through live chat or phone calls.

Some companies provide basic support services for free, while more comprehensive maintenance plans might be available for a fee. It's best to check the specific terms listed on the company’s profile on our site.

Many IT companies offer the option to purchase extended maintenance and support packages. Details and pricing can be found on their individual profiles under the services section.

If you are unhappy with the support, consider contacting the company directly to express your concerns. If issues persist, you might want to reflect this in a review on our website or seek alternative providers listed in the relevant category.

The frequency of software updates varies depending on the company and the type of service. Generally, companies provide updates every few months or when necessary to address security and functionality enhancements.

Many IT companies offer tips for preventive maintenance on their websites or as part of their service offerings. These tips might include regular system checks, updates, and user guidelines to help avoid common issues.

Evaluate if your system performance and stability meet your expectations and check whether ongoing issues are resolved promptly. Additionally, review the service agreement to ensure all promised services are being delivered.

User reviews and feedback are often available on our website on the respective IT company’s profile page, under the reviews section or similar headings. This can provide insights into other customers' experiences with the company’s support services.

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