Overview
%3Falt%3Dmedia%26token%3D72726c98-5b5a-4b0b-877e-fca9f5972f8a&w=256&q=75)
Afrishore BPO – South Africa’s Leading Outsourcing Partner Afrishore BPO is a premier business process outsourcing provider based in South Africa, delivering world-class customer support, accounts receivable management, back-office solutions, and specialized outsourcing services to global clients. With a focus on cost efficiency, quality, and 24/7 multilingual support, Afrishore has established itself as the go-to BPO partner for businesses seeking scalable, high-performance outsourcing solutions. Why Choose Afrishore? Regulated Industry Expertise: We specialize in supporting complex, compliance-driven industries, including finance, healthcare, logistics, and e-commerce. Cost-Effective & High-Quality Talent: South Africa offers a skilled, neutral-accent English-speaking workforce at a fraction of the cost of traditional outsourcing destinations. 24/7 Multilingual Support: We provide seamless customer service in English, French, Spanish, and other major European languages, enabling global coverage. Tech-Driven Efficiency: Our use of AI, automation, and data analytics enhances productivity, reduces response times, and ensures high customer satisfaction. Scalability & Customization: Whether you need a dedicated team or on-demand support, Afrishore tailors solutions to your specific needs, ensuring agility in scaling operations. Proven Success & Client Satisfaction: Afrishore has helped companies across the U.S., U.K., and Europe enhance customer experiences, reduce operational costs, and improve service delivery. Join the Future of Outsourcing with Afrishore As an award-winning BPO provider, Afrishore continues to redefine outsourcing in South Africa, offering unparalleled value and innovation. Partner with us to experience the perfect blend of quality, efficiency, and affordability in outsourcing.
<$25/hr
500 to 999
2016
South Africa
Service Focus
All Services
BPO Services
100%
Videos
Services
Our Services
Afrishore BPO – Comprehensive Outsourcing Services Afrishore BPO provides a full suite of business process outsourcing (BPO) solutions designed to optimize efficiency, reduce costs, and enhance customer satisfaction. Our services are tailored to meet the needs of companies across industries, including finance, healthcare, logistics, e-commerce, and telecommunications. 1. Customer Support & Contact Center Services 24/7 Inbound & Outbound Customer Service Multilingual Support (English, French, Spanish, and more) Technical Support & IT Helpdesk Live Chat, Email, & Social Media Support VIP & White-Glove Customer Service Complaint Handling & Customer Retention 2. Accounts Receivable Management & Financial Services Debt Collection & Recovery Services Billing & Invoicing Management Payment Processing & Account Reconciliation Fraud Prevention & Risk Mitigation Credit Control & Revenue Cycle Management 3. Back-Office Processing & Administrative Support Data Entry & Processing Document Management & Digital Archiving Order Processing & Fulfillment Vendor & Supplier Management HR & Payroll Outsourcing Legal Process Outsourcing (LPO) 4. AI-Powered & Tech-Enabled Solutions AI Chatbot & Virtual Assistant Support Robotic Process Automation (RPA) for Efficiency Data Analytics & Business Intelligence Cybersecurity & Compliance Monitoring CRM & Helpdesk Management 5. Industry-Specific BPO Services Healthcare & Telehealth Support (Insurance verification, patient engagement, medical billing) Logistics & Supply Chain Support (Freight tracking, dispatch services, claims processing) E-Commerce & Retail Support (Order management, returns processing, customer assistance) Finance & Banking BPO (Loan processing, KYC/AML compliance, claims processing) Casino & Sports Betting Support (Customer verification, fraud detection, responsible gaming compliance) 6. Lead Generation & Sales Support Cold Calling & Telemarketing B2B & B2C Lead Qualification Sales Pipeline Management Customer Retention & Upselling Market Research & Survey Campaigns 7. Disaster Recovery & Business Continuity Services Backup Contact Center Solutions Redundant Infrastructure & Remote Agent Deployment Business Continuity Planning (BCP) for Enterprises
Key Clients
Top Insurance Marketplaces Top Insurance Companies Leading Sports Betting and Casino Top Marketplaces Top Travel and Hospitality Retail eCommerce Accounts Receivable Management