Call Force Global is a Toronto-headquartered nearshore call center and BPO. Dedicated remote agents in Jamaica, Saint Lucia, Trinidad and Tobago, Belize, Guyana and Colombia handle inbound and outbound calls, customer support, appointment setting, live transfers and virtual assistant work for US and Canadian companies, on US business hours. Pricing is $13 to $19 per agent hour, all-in: $13 Staffed, $14 Scored, $15 Open Desk, with $15 to $19 reserved for regulated work and out-of-hours coverage. No setup fee, start from one agent, bilingual at the same price, and live 7 business days after kickoff. QA review is included in every rate, with 100% AI QA on voice calls from the Scored Desk up.

Locations

• Canada