EconX Group (PTY) LTD is a Cape Town-based Business Process Outsourcing provider delivering inbound support, outbound calling, soft collections, lead generation, and administrative services across multiple industries and geographies. We operate as a seamlessly integrated, white-labelled extension of your team — backed by our proprietary technology stack: VIGIL (real-time call floor surveillance and QA monitoring), QualiCore (automated QA scoring, coaching, and audit-ready documentation), and ClockX (GPS-verified attendance and payroll reporting). Fully POPIA and GDPR aligned, we scale from a single dedicated agent to full multi-seat teams for clients across the UK, EU, and Africa.

Locations

• South Africa