Overview

I’m CEO and owner of JanvierLA that is a premium jewelry company in Downtown Los Angeles. My role is to manage the business operations and manage the development of the company internally with external partners. As we looked into the different requirements and modifications we wanted to implement in our e-commerce, we realized it would be more cost-effective to have an expert create our own customized one via a platform like Shopify. Frenchy Digital our neighbor and partner built a customized e-commerce using the Shopify platform. They finished building the product and now regularly make modifications and add new features as we grow. We worked with 1 full-time developer and a Product Manager. I met Frenchy Digital as they were literally neighbors to our business but also looked up other providers on google in which they came up on top. We currently spend around $5,000 a month for their services. We began our partnership in October 2021, and it’s ongoing. We’ve received a lot of positive feedback from our end clients, saying the Website gives them easy access to our contact form and that we are able to schedule meetings very easily. Thanks to the system they created, an email capture and a chat bot, we were able to get an average of 10 leads a day. They’re persistent and diligent. We have bi monthly status calls to make sure everything is going as planned plus communications via slack on a day to day basis. Frenchy was highly responsive and accommodating to our busy schedules. It’s very difficult to get partners this flexible on our timelines.