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Top CRM Consulting Companies in Canada


2 Companies

profile

Matiyas Solutions

No Reviews

Matiyas is the one-stop solution for complete digital transformation. We are a highly promising ERP solution provider for business automation. We are providing world-class solutions to the small and medium scale business. Our consulting and technical expertise provides you with bespoke solutions to business concerns. Our customized enterprise resource planning assures you that there is an optimum deployment of resources which can be monitored on a real-time basis. As digital experts, we provide our esteemed corporate clientele with deep technical insights and the ability to align with the unique needs of modern businesses to achieve industry-specific goals. We offer top-notch digital solutions to India startups, SMEs, and established enterprises at a reasonable rate. Our customized solRead More

  • dollar

    $25-49/hr

  • user

    10 to 49

  • calender

    2020

  • location

    Canada

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ERP Buddies Inc.

No Reviews

ERP Buddies is a software hub with technical & business Experts. Their core focus is to help clients expand their corporate methodology with the utilization of a cloud-based system like NetSuite / Microsoft Dynamics. They boast a proven process that keeps clients in the centre, to bring improved profitability & efficiency with solutions that aim to allow unmatched customization opportunities to help the client's business scale as it grows. We are North America's Official Solution Provider with operations in the U.S, Canada, Europe, India, Singapore and the Philippines. Their Expert team makes it a priority to create a smooth and positive experience in Implementing and Supporting NetSuite ERP for many industries. ERP Buddies stays with the client throughout the entire implementation procesRead More

  • dollar

    N/A

  • user

    100 to 249

  • calender

    2012

  • location

    Canada

Frequently Asked Questions

CRM Implementation Services involve setting up and integrating Customer Relationship Management software into a company's existing systems and processes.

The duration of a CRM implementation can vary widely, typically ranging from a few weeks for small businesses to several months for large enterprises, depending on the complexity of the system and organizational needs.

CRM consulting firms offer expertise in system selection, customization, integration, and user training, helping businesses maximize their CRM investment and improve customer relationships.

CRM Implementation Services specifically focus on customer relationship management tools and strategies, while general IT services cover a broader range of technology needs across an organization.

Look for firms with experience in your industry, a strong track record of successful implementations, good customer reviews, and the ability to provide ongoing support and training.

Yes, most CRM Implementation Services include data migration as part of their offering, ensuring your existing customer data is properly transferred and integrated into the new system.

Common challenges include user adoption, data quality issues, integration with existing systems, and aligning the CRM with business processes. A good consulting firm can help address these challenges.

By properly implementing a CRM system, businesses can better manage customer interactions, personalize communications, and streamline customer service processes, leading to improved customer satisfaction.

On-premise CRM is installed and run on the company's own servers, offering more control but requiring more IT resources. Cloud-based CRM is hosted by the provider, offering more flexibility and easier updates but less customization.

CRM Implementation Services typically include setting up proper data security measures, such as user access controls, data encryption, and regular backups, to protect sensitive customer information.

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