Top Maintenance & Support Companies in Brazil


Top Maintenance & Support Companies in Brazil

3 Companies

nata.house is a boutique software company specialized in creating apps and web apps using javascript technologies (node.js, react JS, react native, redux, AWS, google cloud, and more) to startups and also to multinational clients in a wide variety of segments. We differentiate ourselves from traditional developers by fostering high-quality assurance standards, a unique culture among our team, and high touch relationships with our partners.

  • dollar

    $25-49/hr

  • user

    10 to 49

  • calender

    2017

  • location

    Brazil

With professional experience in this market since 1997, initiates your activity in the year of 2005/2006, having as work philosophy to produce with great resulted, supply to the best cost-benefit, express the profile of the customer, reach marketing objectives and to value your customers, partners and suppliers. Analyses of market, challenges and innovative solutions are some of the used instruments to search the best one resulted for our customers.

  • dollar

    N/A

  • user

    2 to 9

  • calender

    2006

  • location

    Brazil

Chatix is a Shopify app designed for WhatsApp live chat and abandoned cart recovery, helping store owners convert visitors into buyers. It automates abandoned cart reminders, order confirmations, verifications, and broadcast messages to boost customer engagement and sales.

  • dollar

    N/A

  • user

    1 to 9

  • calender

    2023

  • location

    Brazil

Frequently Asked Questions

Maintenance and support services typically include software updates, bug fixes, technical support, and sometimes hardware repairs or replacements, depending on the company and the service agreement.

Each IT company’s profile on our website includes contact information for their support team. You can find this under the “Contact Us” section or similar headings.

Response times may vary by company, but most aim to respond within 24 to 48 hours. For urgent issues, companies might offer immediate assistance through live chat or phone calls.

Some companies provide basic support services for free, while more comprehensive maintenance plans might be available for a fee. It's best to check the specific terms listed on the company’s profile on our site.

Many IT companies offer the option to purchase extended maintenance and support packages. Details and pricing can be found on their individual profiles under the services section.

If you are unhappy with the support, consider contacting the company directly to express your concerns. If issues persist, you might want to reflect this in a review on our website or seek alternative providers listed in the relevant category.

The frequency of software updates varies depending on the company and the type of service. Generally, companies provide updates every few months or when necessary to address security and functionality enhancements.

Many IT companies offer tips for preventive maintenance on their websites or as part of their service offerings. These tips might include regular system checks, updates, and user guidelines to help avoid common issues.

Evaluate if your system performance and stability meet your expectations and check whether ongoing issues are resolved promptly. Additionally, review the service agreement to ensure all promised services are being delivered.

User reviews and feedback are often available on our website on the respective IT company’s profile page, under the reviews section or similar headings. This can provide insights into other customers' experiences with the company’s support services.