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Top Maintenance & Support Companies in Cambridge


Top Maintenance & Support Companies in Cambridge

2 Companies

profile

Galaxy Weblinks

No Reviews

Galaxy Weblinks is a global technology development and services company that specializes in web and mobile development. Our first and most important job: to help our clients understand the totality of the technology landscape and conceive, design, implement, and support solutions that fit their needs – and budgets. As a global enterprise with offices across in the U.S.

  • dollar

    $25-49/hr

  • user

    50 to 249

  • calender

    1998

  • location

    United States (USA)

profile

Newfire Global Partners

No Reviews

Newfire Global Partners is a custom software development company. Often referred to as “the family of professionals,” Newfire Global Partners rallies around working on hard problems and unlocking business value. We match an organization’s needs with local leaders and trusted remote teams specializing in software, design, product, and marketing to help transform the 'new normal' into a durable, competitive advantage.

  • dollar

    $50-99/hr

  • user

    250 to 999

  • calender

    2016

  • location

    United States (USA)

Frequently Asked Questions

Maintenance and support services typically include software updates, bug fixes, technical support, and sometimes hardware repairs or replacements, depending on the company and the service agreement.

Each IT company’s profile on our website includes contact information for their support team. You can find this under the “Contact Us” section or similar headings.

Response times may vary by company, but most aim to respond within 24 to 48 hours. For urgent issues, companies might offer immediate assistance through live chat or phone calls.

Some companies provide basic support services for free, while more comprehensive maintenance plans might be available for a fee. It's best to check the specific terms listed on the company’s profile on our site.

Many IT companies offer the option to purchase extended maintenance and support packages. Details and pricing can be found on their individual profiles under the services section.

If you are unhappy with the support, consider contacting the company directly to express your concerns. If issues persist, you might want to reflect this in a review on our website or seek alternative providers listed in the relevant category.

The frequency of software updates varies depending on the company and the type of service. Generally, companies provide updates every few months or when necessary to address security and functionality enhancements.

Many IT companies offer tips for preventive maintenance on their websites or as part of their service offerings. These tips might include regular system checks, updates, and user guidelines to help avoid common issues.

Evaluate if your system performance and stability meet your expectations and check whether ongoing issues are resolved promptly. Additionally, review the service agreement to ensure all promised services are being delivered.

User reviews and feedback are often available on our website on the respective IT company’s profile page, under the reviews section or similar headings. This can provide insights into other customers' experiences with the company’s support services.

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