Top Technical Support Companies in United States (USA)


6 Companies

Systemart is a New Jersey-based staffing, software development, and business process outsourcing (BPO) firm. We've been providing high-quality business solutions to our customers around the country for more than two decades. We assist customers in increasing profitability and productivity. Systemart will connect you with the right talent in a timely manner, giving you a competitive advantage. We can provide you with temporary or permanent personnel to help the business expand. Our comprehensive IT & software services are adaptable, scalable, and dependable. Whether it's emerging technologies or legacy systems, we'll provide you appealing options. Our tried-and-true methodology and technological know-how will help you get to market faster.

  • dollar

    <$25/hr

  • user

    10 to 49

  • calender

    1998

  • location

    United States (USA)

Vsynergize excels as a versatile service provider specializing in Omnichannel AI Contact Center solutions and BPO service. Their comprehensive Business Process Management (BPM) services optimize workflows through detailed analysis and automation. As a leading Business Process Outsourcing company, Vsynergize offers diverse services like Finance and Accounting, Back Office, Call Center, L1-L3 Helpdesk Support and IT Outsourcing, e-commerce, claims processing, Order Management, Data Analytics and Revenue Cycle Management. With Vsynergize's integrated approach, enhance your client operations and improve customer experience.

  • dollar

    $25-49/hr

  • user

    250 to 999

  • calender

    2001

  • location

    United States (USA)

Trick BPO, established in the year 2017, is an emerging global leader in providing expert data collection services and research outsourcing. We offer back office support, Data Annotation, Video Annotation, Image Annotation, Text Annotation, data entry, document conversion, web research, and scraping services. We emphasise innovation and use the best technology available. We are dedicated to delivering quality, speed, and integrated approaches through outstanding service and solutions. Triyock BPO delivers process consulting services for Business process management, AI & Automation and Digital Marketing with a mission to delivering quality, speed and integrated approach through outstanding service and solutions. Our services include Data Annotation Services, Data Processing, Automation ServRead More

  • dollar

    $25-49/hr

  • user

    50 to 99

  • calender

    2017

  • location

    United States (USA)

CSV Now is a distinguished consulting firm with a longstanding specialization in talent acquisition, content marketing, and Business Process Outsourcing (BPO). Renowned for propelling recognizable tech brands to new heights, we provide comprehensive business solutions that encompass finding the right talent and effectively communicating brand messages. With an established track record, CSV Now stands as your trusted partner for integrated and strategic business advancements.

  • dollar

    N/A

  • user

    10 to 49

  • calender

    2020

  • location

    United States (USA)

KingAsterisk Technologies is a leading force, with a clear goal of boosting communication and operational performance. When it comes to cutting-edge call center solutions, We specialize in a comprehensive suite of solutions, including predictive dialers, PBX systems, and advanced IVR, alongside CRM integration and cloud-based deployments. Our team excels at integrating our products with various software, ensuring seamless and efficient call management. KingAsterisk Technologies provides the resources necessary for call centers to achieve their goals. Our priority is using the latest tech to give customers tailored, up-to-date answers. Our portfolio is made of different projects, adding up to over 150+ effective executions worldwide. We have clients in the USA, UK, Philippines, GermRead More

  • dollar

    $25/hr

  • user

    10 to 49

  • calender

    2008

  • location

    United States (USA)

Expert-managed service teams that scale with your business, so you can focus on driving growth and innovation." to "Expert-managed service teams scale with your business, allowing you to focus on driving growth and innovation.

  • dollar

    N/A

  • user

    50 to 249

  • calender

    2020

  • location

    United States (USA)

Frequently Asked Questions

BPO Technical Support services involve outsourcing technical assistance tasks to specialized companies. These services include helping customers with software issues, hardware problems, and general IT-related queries.

Technical Support BPO focuses specifically on resolving IT-related issues, requiring staff with specialized technical knowledge. General customer service outsourcing typically handles a broader range of customer inquiries that may not require technical expertise.

Outsourcing Technical Support can reduce costs, provide 24/7 support, offer access to specialized skills, and allow companies to focus on their core business activities.

Potential drawbacks include less direct control over support quality, possible language barriers, and the need for careful management of data security and privacy.

Consider factors such as the provider's experience in your industry, their technical expertise, client reviews, pricing structure, and their ability to scale services as your needs change.

These services can handle a wide range of issues including software troubleshooting, network problems, hardware malfunctions, account access issues, and guiding users through product features.

Reputable providers implement strict security measures such as encrypted communications, secure access controls, regular security audits, and compliance with data protection regulations.

Yes, most BPO providers can integrate their support systems with your existing IT infrastructure, including ticketing systems, CRM platforms, and knowledge bases.

Many BPO providers offer 24/7 support by employing staff across different time zones, ensuring round-the-clock availability for your customers.

Key metrics to consider include average response time, first-call resolution rate, customer satisfaction scores, staff retention rates, and the provider's ability to handle your expected call volume.