Top BPO Companies in Cape Town


Perusing online for Top BPO companies in Cape Town? Get the curated list of Top Business Process Outsourcing companies in Cape Town by the research team of BusinessFirms with verified reviews. Outsourcing BPO services empower the optimum use of assets by enabling corporate executives to think about core business strategies. Likewise, BPO spares time and encourages the officials to investigate new income territories, quicken different undertakings and focus on their customers thereby improving productivity. Business Process Outsourcing service enables the organization to keep up lower rates with better service arrangements, thus giving them a superior market position. In need of one? Look through the rundown underneath and Looking your BPO Let's join.

5 Companies

4R Technologies South Africa offers Business Process Outsourcing Services to the United States. By choosing South Africa, companies have access to a large, skilled accent neutral English-speaking talent pool with a strong cultural affinity to the USA. South Africa also boasts with first-world connectivity and infrastructure that provides a truly robust and enabling environment.

  • dollar

    $25-49/hr

  • user

    50 to 249

  • calender

    1999

  • location

    South Africa

Shift ONE is a Creative, Integrated Marketing Agency that was founded in 2011 by Dylan Kohlstadt. Shift ONE specialises in helping clients GET MORE CUSTOMERS using the right mix of traditional marketing platforms and newer digital marketing platforms, all to suit their budget and goals. Shift ONE now employs 13 full time staff members who deliver daily for their clients who range from corporates to national and fast growing entrepreneurs.

  • dollar

    $50-99/hr

  • user

    10 to 49

  • calender

    2011

  • location

    South Africa

Founded in 2012, Conversion Advantage is an Independent International Digital Marketing Agency that lives by one simple rule: to evolve your company brand from plain to premium with an integrated digital marketing approach. Our clientele range from top international brands to first- class local companies, whom we have helped nurture and successfully grow within the digital landscape across various platforms.

  • dollar

    $50-99/hr

  • user

    10 to 49

  • calender

    2012

  • location

    South Africa

OmniPA is a really young, fun and ambitious Startup. Our Website provides a Tech platform for busy professionals, entrepreneurs and SMEs to connect directly with their very own Assistant to handle time consuming tasks such as social media, research, graphics, audio/video, website maintenance, lead gen or finding the best deals on your travel.

  • dollar

    N/A

  • user

    50 to 249

  • calender

    2018

  • location

    South Africa

Stellar is a leading CX organisation, operating across Asia Pacific, USA and South Africa. Going beyond traditional BPO, Stellar designs and deploys solutions anchored around the delivery of exceptional customer experiences through its outsourcing, consulting and digital businesses. For over 21 years, we have designed solutions that respond to the changing needs and expectations voiced by customers and employees alike.

  • dollar

    <$25/hr

  • user

    1,000 to 9,999

  • calender

    1998

  • location

    South Africa

Frequently Asked Questions

BPO involves contracting third-party service providers to handle various business operations and services. It typically includes customer service, accounting, data processing, human resources, and more.

BPO services can enhance your business efficiency by allowing you to delegate non-core operations to specialists, potentially reducing costs and enabling you to focus on core business activities.

Common BPO services include customer support, telemarketing, data entry, payroll, accounting, and HR management.

Consider factors like the provider's industry experience, technology use, language capabilities, client testimonials, and pricing structure.

Yes, BPO services can be particularly beneficial for small and medium-sized enterprises by providing access to expert services and technologies without the need for large capital investments.

Look for clarity in services provided, pricing, data security policies, compliance with regulations, termination clauses, and provisions for regular performance reviews.

Reputable BPO providers typically have clear procedures for issue resolution, including dedicated managers for your account, escalation protocols, and regular communication.

While some control is transferred to the BPO provider, establishing clear expectations, ongoing communication, and performance metrics can help maintain significant control over outsourced processes.

Providers usually adhere to strict data protection policies, including data encryption, secure channels of communication, and compliance with international standards like GDPR and ISO.

Yes, flexible BPO providers can scale services up or down based on your business demands, offering adaptability to changing market conditions.