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Top BPO Companies in Colombo


Perusing online for Top BPO companies in Colombo? Get the curated list of Top Business Process Outsourcing companies in Colombo by the research team of BusinessFirms with verified reviews. Outsourcing BPO services empower the optimum use of assets by enabling corporate executives to think about core business strategies. Likewise, BPO spares time and encourages the officials to investigate new income territories, quicken different undertakings and focus on their customers thereby improving productivity. Business Process Outsourcing service enables the organization to keep up lower rates with better service arrangements, thus giving them a superior market position. In need of one? Look through the rundown underneath and Looking your BPO Let's join.

4 Companies

profile

Hayleys BPO

No Reviews

Hayleys BPO is a Sri Lankan based BPO company, which is the outsourcing sector of Hayleys PLC, one of Sri Lanka's largest conglomerates which account for over 3% of country's total exports. Hayleys has a diversified portfolio of globally competitive core businesses spanning across Global Markets & Manufacturing, Agriculture & Agri Business, Transportation & Logistics, Leisure & Aviation, Power & Energy, Investment & Services and Consumer.

  • dollar

    $25-49/hr

  • user

    50 to 249

  • calender

    2008

  • location

    Sri Lanka

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Bellvantage

No Reviews

BELLVANTAGE (Pvt) Ltd which is a fully owned subsidiary of Melstacorp Group and a leading BPO company which focuses on providing Technology, Consulting & Outsourcing Solutions.

  • dollar

    $25-49/hr

  • user

    250 to 999

  • calender

    2008

  • location

    Sri Lanka

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Inbound Hype

No Reviews

We're a full-service digital marketing agency located in Colombo, Sri Lanka. Our services include Social Media Management, Online Advertising, Lead Generation and SEO. Our track record is impeccable: we’ve worked together with a range of clients from industries scattered far and wide across the globe, delivering results and creating happy faces.

  • dollar

    $50-99/hr

  • user

    10 to 49

  • calender

    2015

  • location

    Sri Lanka

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Ogilvypro Technologies

No Reviews

We are happy to talk, get in touch with any enquiries or questions you have about us and our services OgilvyPro is a privately owned company, providing proactive and cutting-edge contact centre solutions in the hub of London's bustling financial sector, Canary Wharf. But that's not what sets us apart. At the heart of our success are our people.

  • dollar

    <$25/hr

  • user

    2 to 9

  • calender

    0

  • location

    Sri Lanka

Frequently Asked Questions

BPO involves contracting third-party service providers to handle various business operations and services. It typically includes customer service, accounting, data processing, human resources, and more.

BPO services can enhance your business efficiency by allowing you to delegate non-core operations to specialists, potentially reducing costs and enabling you to focus on core business activities.

Common BPO services include customer support, telemarketing, data entry, payroll, accounting, and HR management.

Consider factors like the provider's industry experience, technology use, language capabilities, client testimonials, and pricing structure.

Yes, BPO services can be particularly beneficial for small and medium-sized enterprises by providing access to expert services and technologies without the need for large capital investments.

Look for clarity in services provided, pricing, data security policies, compliance with regulations, termination clauses, and provisions for regular performance reviews.

Reputable BPO providers typically have clear procedures for issue resolution, including dedicated managers for your account, escalation protocols, and regular communication.

While some control is transferred to the BPO provider, establishing clear expectations, ongoing communication, and performance metrics can help maintain significant control over outsourced processes.

Providers usually adhere to strict data protection policies, including data encryption, secure channels of communication, and compliance with international standards like GDPR and ISO.

Yes, flexible BPO providers can scale services up or down based on your business demands, offering adaptability to changing market conditions.

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