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Top BPO Companies in Durgapur


Perusing online for Top BPO companies in Durgapur? Get the curated list of Top Business Process Outsourcing companies in Durgapur by the research team of BusinessFirms with verified reviews. Outsourcing BPO services empower the optimum use of assets by enabling corporate executives to think about core business strategies. Likewise, BPO spares time and encourages the officials to investigate new income territories, quicken different undertakings and focus on their customers thereby improving productivity. Business Process Outsourcing service enables the organization to keep up lower rates with better service arrangements, thus giving them a superior market position. In need of one? Look through the rundown underneath and Looking your BPO Let's join.

2 Companies

profile

IGMI Lead Consultancy Private Limited

No Reviews

We are the future of the IT and ITEs services in India with a vision of expansion in the global market. We aim to offer viability and sustainability in our service and maintain a track record of utmost customer delights. Pioneering as an independent private limited company, we aim at augmenting Technological Advancements and Mass Recruitment for a progressive nation. Reliability and Integrity constitute the principal axes of our business culture.

  • dollar

    $25-49/hr

  • user

    50 to 249

  • calender

    2018

  • location

    India

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Swadesh Softwares Pvt. Ltd.

No Reviews

Swadesh Softwares Pvt. Ltd has been thriving in the IT sector for the past 9 years and we have been offering services to clients across US, UK, Europe, Australia and few Asian countries including India. The company operations were initiated in 2011. We hold affiliations with NASSCOM, NSIC and have MSME registration, and are an ISO 9001:2015 certified organization.

  • dollar

    <$25/hr

  • user

    50 to 249

  • calender

    2011

  • location

    India

Frequently Asked Questions

BPO involves contracting third-party service providers to handle various business operations and services. It typically includes customer service, accounting, data processing, human resources, and more.

BPO services can enhance your business efficiency by allowing you to delegate non-core operations to specialists, potentially reducing costs and enabling you to focus on core business activities.

Common BPO services include customer support, telemarketing, data entry, payroll, accounting, and HR management.

Consider factors like the provider's industry experience, technology use, language capabilities, client testimonials, and pricing structure.

Yes, BPO services can be particularly beneficial for small and medium-sized enterprises by providing access to expert services and technologies without the need for large capital investments.

Look for clarity in services provided, pricing, data security policies, compliance with regulations, termination clauses, and provisions for regular performance reviews.

Reputable BPO providers typically have clear procedures for issue resolution, including dedicated managers for your account, escalation protocols, and regular communication.

While some control is transferred to the BPO provider, establishing clear expectations, ongoing communication, and performance metrics can help maintain significant control over outsourced processes.

Providers usually adhere to strict data protection policies, including data encryption, secure channels of communication, and compliance with international standards like GDPR and ISO.

Yes, flexible BPO providers can scale services up or down based on your business demands, offering adaptability to changing market conditions.

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