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Top BPO Companies in Kampala


Perusing online for Top BPO companies in Kampala? Get the curated list of Top Business Process Outsourcing companies in Kampala by the research team of BusinessFirms with verified reviews. Outsourcing BPO services empower the optimum use of assets by enabling corporate executives to think about core business strategies. Likewise, BPO spares time and encourages the officials to investigate new income territories, quicken different undertakings and focus on their customers thereby improving productivity. Business Process Outsourcing service enables the organization to keep up lower rates with better service arrangements, thus giving them a superior market position. In need of one? Look through the rundown underneath and Looking your BPO Let's join.

1 Companies

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Othware Limited

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Othware began its business operation as a web and custom software service provider in Kampala in 2016. We currently provide quality cost-effective website design, cloud solutions, managed IT, IT consultancy and enterprise software development solutions to clients globally. Depending on the size and industry of your organization, we have different products and services to meet your requirements. We leverage on more innovative and efficient ways compared to most creative agencies to bring you high-quality solutions at lower prices. We work with our global clientele remotely which also helps lower overall costs. Othware offers developer outsourcing and augmentation services in the UK, European Union and US markets where developer rates have sky rocketed. Othware is fully incorporated in the Read More

  • dollar

    <$25/hr

  • user

    100 to 249

  • calender

    2016

  • location

    Uganda

Frequently Asked Questions

BPO involves contracting third-party service providers to handle various business operations and services. It typically includes customer service, accounting, data processing, human resources, and more.

BPO services can enhance your business efficiency by allowing you to delegate non-core operations to specialists, potentially reducing costs and enabling you to focus on core business activities.

Common BPO services include customer support, telemarketing, data entry, payroll, accounting, and HR management.

Consider factors like the provider's industry experience, technology use, language capabilities, client testimonials, and pricing structure.

Yes, BPO services can be particularly beneficial for small and medium-sized enterprises by providing access to expert services and technologies without the need for large capital investments.

Look for clarity in services provided, pricing, data security policies, compliance with regulations, termination clauses, and provisions for regular performance reviews.

Reputable BPO providers typically have clear procedures for issue resolution, including dedicated managers for your account, escalation protocols, and regular communication.

While some control is transferred to the BPO provider, establishing clear expectations, ongoing communication, and performance metrics can help maintain significant control over outsourced processes.

Providers usually adhere to strict data protection policies, including data encryption, secure channels of communication, and compliance with international standards like GDPR and ISO.

Yes, flexible BPO providers can scale services up or down based on your business demands, offering adaptability to changing market conditions.

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