Top BPO Companies in Kenya


Perusing online for Top BPO companies in Kenya? Get the curated list of Top Business Process Outsourcing companies in Kenya by the research team of BusinessFirms with verified reviews. Outsourcing BPO services empower the optimum use of assets by enabling corporate executives to think about core business strategies. Likewise, BPO spares time and encourages the officials to investigate new income territories, quicken different undertakings and focus on their customers thereby improving productivity. Business Process Outsourcing service enables the organization to keep up lower rates with better service arrangements, thus giving them a superior market position. In need of one? Look through the rundown underneath and Looking your BPO Let's join.

8 Companies

Statum Company Ltd is an Information Technology Company in Nairobi, Kenya that has successfully turned a passion into a profession. We are a team of highly skilled software developers, UI/UX designers, Project Managers and Technology Consultants. We expertizes in development, full-customization and integration of enterprise-level solutions, advanced web and mobile software solutions. We successfully developed more than 50+ solutions.

  • dollar

    <$25/hr

  • user

    2 to 9

  • calender

    0

  • location

    Kenya

Adept Technologies is a Social Enterprise based in Nairobi, Kenya. With us, you will always get Reliable, Responsive, High-quality and Personalised Services that will serve your business needs. We support clients to outsource labor-intensive computer work in a socially responsible way. Our business model is aimed at fighting poverty through the provision of dignified work to youths and women from different backgrounds.

  • dollar

    <$25/hr

  • user

    10 to 49

  • calender

    2007

  • location

    Kenya

Oceans started as a Digital Marketing and Advertising Agency in Kenya 10 years ago but ended up into being a fully-fledged 360 Marketing and Advertising Agency after merging up with 4 other small agencies hence being registered as Oceans Creative Agency Limited (Oceans Group of Companies) offering all Marketing & Advertising solutions under one roof within Kenya, East Africa, Africa and also offshores.

  • dollar

    <$25/hr

  • user

    2 to 9

  • calender

    0

  • location

    Kenya

We are a full-service digital agency. We partner with clients to drive their business outcomes with best in class innovative design, modern video production, media planning & distribution, social media management, influencer marketing and more.

  • dollar

    $25-49/hr

  • user

    10 to 49

  • calender

    2017

  • location

    Kenya

Agency Africa is an award winning digital marketing agency based in Nairobi. We specialize in integrated digital marketing campaigns and offer services that include branding, design of responsive websites, PPC, SEO, Display Campaigns, Lead Generation Campaigns and Social Media. We are amongst the top digital agencies in Nairobi for website design. All in all, we are your 360° partner when it comes to marketing your brand.

  • dollar

    $25-49/hr

  • user

    2 to 9

  • calender

    2010

  • location

    Kenya

FASTEST GROWING DIGITAL MARKETING SERVICE PROVIDER FOR SMALL AND MEDIUM BUSINESS IN AFRICA Africa 118 was founded in 2010 to solve a critical information gap: 85% of mobile customers surveyed in a major African city claimed to have difficulty finding accurate information for the local businesses and services they were looking for. Furthermore, less than 5% of the businesses we surveyed had any online presence making it difficult for them to be found.

  • dollar

    $50-99/hr

  • user

    50 to 249

  • calender

    2010

  • location

    Kenya

Wakah Errands Group is a logistics, courier and delivery company based in Nairobi with branches in most major towns In Kenya and the surrounding regions. We work with people from different countries in Africa and the world at large to help solve e-Commerce problems in terms of logistics, warehousing and order fulfillment.

  • dollar

    <$25/hr

  • user

    10 to 49

  • calender

    2019

  • location

    Kenya

Having started our operations in January 2017, we have been helping businesses in Kenya get customers and grow. Unlike the typical digital marketing agencies in Kenya, we don’t work with a monthly retainer. We instead focus on reducing the risk of services to our clients. We use a pay for performance model in our services, complete with full money back guarantee to any client who is not satisfied.

  • dollar

    $25-49/hr

  • user

    2 to 9

  • calender

    2018

  • location

    Kenya

Frequently Asked Questions

BPO involves contracting third-party service providers to handle various business operations and services. It typically includes customer service, accounting, data processing, human resources, and more.

BPO services can enhance your business efficiency by allowing you to delegate non-core operations to specialists, potentially reducing costs and enabling you to focus on core business activities.

Common BPO services include customer support, telemarketing, data entry, payroll, accounting, and HR management.

Consider factors like the provider's industry experience, technology use, language capabilities, client testimonials, and pricing structure.

Yes, BPO services can be particularly beneficial for small and medium-sized enterprises by providing access to expert services and technologies without the need for large capital investments.

Look for clarity in services provided, pricing, data security policies, compliance with regulations, termination clauses, and provisions for regular performance reviews.

Reputable BPO providers typically have clear procedures for issue resolution, including dedicated managers for your account, escalation protocols, and regular communication.

While some control is transferred to the BPO provider, establishing clear expectations, ongoing communication, and performance metrics can help maintain significant control over outsourced processes.

Providers usually adhere to strict data protection policies, including data encryption, secure channels of communication, and compliance with international standards like GDPR and ISO.

Yes, flexible BPO providers can scale services up or down based on your business demands, offering adaptability to changing market conditions.