Top BPO Companies in Malaysia


Perusing online for Top BPO companies in Malaysia? Get the curated list of Top Business Process Outsourcing companies in Malaysia by the research team of BusinessFirms with verified reviews. Outsourcing BPO services empower the optimum use of assets by enabling corporate executives to think about core business strategies. Likewise, BPO spares time and encourages the officials to investigate new income territories, quicken different undertakings and focus on their customers thereby improving productivity. Business Process Outsourcing service enables the organization to keep up lower rates with better service arrangements, thus giving them a superior market position. In need of one? Look through the rundown underneath and Looking your BPO Let's join.

11 Companies

We provide full internet marketing services, including web development as well as CMS software. We have more than 10 years experience in handling Web development, Online marketing, CMS, CRM platforms, Ecommerce, SEO, Online marketing, Video marketing and many more.

  • dollar

    <$25/hr

  • user

    50 to 249

  • calender

    2001

  • location

    Malaysia

We are a leading provider of CRM software and services in the Asia-Pacific region. We have a 20-year proven track record in helping large global and local companies to implement CRM platforms. We have cutting-edge CRM software solutions to manage sales, marketing, loyalty, customer service, outbound telemarketing complemented by services across loyalty, data, analytics, digital marketing and telemarketing.

  • dollar

    <$25/hr

  • user

    50 to 249

  • calender

    1998

  • location

    Malaysia

Upstream BPO (MSC) Sdn Bhd multiple award-wining company, specialized in Business process outsourcing services focus on Inbound Call Centre Service, Outbound Call Centre Services, , as well as Sales & Marketing management. We one of the top companies in Asia with excellent experience in Customer services, Appointment settings, Telemarketing, Tele Sales and B2B Lead generation services. In 2015 Upstream BPO Sdn Bhd Got MSC status Malaysia from MDEC.

  • dollar

    $25-49/hr

  • user

    1,000 to 9,999

  • calender

    2014

  • location

    Malaysia

CloudRock is a digital marketing agency with a presence in the Singapore and Malaysia. CloudRock offers digital marketing services such as website design, search engine optimisation (SEO), pay-per-click, online advertising, inbound marketing and web analytics.

  • dollar

    <$25/hr

  • user

    2 to 9

  • calender

    2013

  • location

    Malaysia

We craft unique solutions for each client based on their goals: from transforming customer experience to driving your digital transformation.A communications platform that’s agile enough to quickly and efficiently respond to customers from any channel, at any time; connecting them to your business, while providing actionable intelligence to drive ongoing improvement.

  • dollar

    N/A

  • user

    250 to 999

  • calender

    0

  • location

    Malaysia

Data Synergo understands and provides customised solutions for demand generation. We thrive on successful collaborations based on pillars of trust, teamwork and measurable outcomes. Talk with us and find the service that meets your business objectives.

  • dollar

    N/A

  • user

    10 to 49

  • calender

    2009

  • location

    Malaysia

Marketing Lancers is a digital marketing agency in Malaysia that focuses on helping business owners and entrepreneurs with online marketing. Our mission is simple: Providing highly effective and customized digital marketing solutions to businesses without the high cost. Ultimately, working with us with improve not only your bottom line, it will also help your business to increase the top line.

  • dollar

    N/A

  • user

    10 to 49

  • calender

    0

  • location

    Malaysia

Your Customer is our Priority Redberry Contact Center is a BPO based in Kuala Lumpur, Malaysia serving Local and International Organization.Redberry Contact Centre (RBCC) offer both B2B and B2C BPO services for a variety of industries.

  • dollar

    <$25/hr

  • user

    2 to 9

  • calender

    0

  • location

    Malaysia

Helping small/medium businesses to skyrocket their Sales & Brand By positioning businesses in front of more potential customers who are serious and ready-to-buy

  • dollar

    <$25/hr

  • user

    2 to 9

  • calender

    0

  • location

    Malaysia

We are a leading provider of CRM software and services in the Asia-Pacific region. We have a 20-year proven track record in helping large global and local companies to implement CRM platforms. We have cutting-edge CRM software solutions to manage sales, marketing, loyalty, customer service, outbound telemarketing complemented by services across loyalty, data, analytics, digital marketing and telemarketing.

  • dollar

    N/A

  • user

    10 to 49

  • calender

    1998

  • location

    Malaysia

Wingo Starr Group (WSG) started up as a small business in early 2015 and established through hard work and peer dedication. WSG has grown to be a highly reputable and niche market company today. One of the key success reasons is due to our highly dedicated team of people and great alliances.

  • dollar

    $50-99/hr

  • user

    10 to 49

  • calender

    2015

  • location

    Malaysia

Frequently Asked Questions

BPO involves contracting third-party service providers to handle various business operations and services. It typically includes customer service, accounting, data processing, human resources, and more.

BPO services can enhance your business efficiency by allowing you to delegate non-core operations to specialists, potentially reducing costs and enabling you to focus on core business activities.

Common BPO services include customer support, telemarketing, data entry, payroll, accounting, and HR management.

Consider factors like the provider's industry experience, technology use, language capabilities, client testimonials, and pricing structure.

Yes, BPO services can be particularly beneficial for small and medium-sized enterprises by providing access to expert services and technologies without the need for large capital investments.

Look for clarity in services provided, pricing, data security policies, compliance with regulations, termination clauses, and provisions for regular performance reviews.

Reputable BPO providers typically have clear procedures for issue resolution, including dedicated managers for your account, escalation protocols, and regular communication.

While some control is transferred to the BPO provider, establishing clear expectations, ongoing communication, and performance metrics can help maintain significant control over outsourced processes.

Providers usually adhere to strict data protection policies, including data encryption, secure channels of communication, and compliance with international standards like GDPR and ISO.

Yes, flexible BPO providers can scale services up or down based on your business demands, offering adaptability to changing market conditions.