Top BPO Companies in Rawalpindi


Perusing online for Top BPO companies in Rawalpindi? Get the curated list of Top Business Process Outsourcing companies in Rawalpindi by the research team of BusinessFirms with verified reviews. Outsourcing BPO services empower the optimum use of assets by enabling corporate executives to think about core business strategies. Likewise, BPO spares time and encourages the officials to investigate new income territories, quicken different undertakings and focus on their customers thereby improving productivity. Business Process Outsourcing service enables the organization to keep up lower rates with better service arrangements, thus giving them a superior market position. In need of one? Look through the rundown underneath and Looking your BPO Let's join.

2 Companies

Information Transformation Services (ITS) is an IT and back-office support services company. ITS offers a comprehensive range of business process outsourcing solutions, tailor-made for each customer. With years of experience servicing a diverse range of industry leaders around the globe, ITS has developed its staff and facilities to meet the requirements of any data or resources intensive projects.

  • dollar

    <$25/hr

  • user

    250 to 999

  • calender

    1998

  • location

    Pakistan

J Telemarketing is a leading provider of comprehensive call center solutions, specializing in outbound and inbound services, including lead generation, customer support, and appointment setting. Founded with a commitment to excellence, the company leverages advanced technology and a skilled team to deliver customized solutions that drive business growth. With a strong focus on client satisfaction and industry best practices, J Telemarketing has established itself as a trusted partner for businesses looking to enhance their customer interactions and achieve measurable results.

  • dollar

    $200-300/hr

  • user

    250 to 999

  • calender

    2007

  • location

    Pakistan

Frequently Asked Questions

BPO involves contracting third-party service providers to handle various business operations and services. It typically includes customer service, accounting, data processing, human resources, and more.

BPO services can enhance your business efficiency by allowing you to delegate non-core operations to specialists, potentially reducing costs and enabling you to focus on core business activities.

Common BPO services include customer support, telemarketing, data entry, payroll, accounting, and HR management.

Consider factors like the provider's industry experience, technology use, language capabilities, client testimonials, and pricing structure.

Yes, BPO services can be particularly beneficial for small and medium-sized enterprises by providing access to expert services and technologies without the need for large capital investments.

Look for clarity in services provided, pricing, data security policies, compliance with regulations, termination clauses, and provisions for regular performance reviews.

Reputable BPO providers typically have clear procedures for issue resolution, including dedicated managers for your account, escalation protocols, and regular communication.

While some control is transferred to the BPO provider, establishing clear expectations, ongoing communication, and performance metrics can help maintain significant control over outsourced processes.

Providers usually adhere to strict data protection policies, including data encryption, secure channels of communication, and compliance with international standards like GDPR and ISO.

Yes, flexible BPO providers can scale services up or down based on your business demands, offering adaptability to changing market conditions.