Top BPO Companies in South Africa


Perusing online for Top BPO companies in South Africa? Get the curated list of Top Business Process Outsourcing companies in South Africa by the research team of BusinessFirms with verified reviews. Outsourcing BPO services empower the optimum use of assets by enabling corporate executives to think about core business strategies. Likewise, BPO spares time and encourages the officials to investigate new income territories, quicken different undertakings and focus on their customers thereby improving productivity. Business Process Outsourcing service enables the organization to keep up lower rates with better service arrangements, thus giving them a superior market position. In need of one? Look through the rundown underneath and Looking your BPO Let's join.

16 Companies

The iOpen Group of companies is an IT Solutions provider specialising in Business Systems and Service outsource offerings. Our focus is on implementing and maintaining systems, including software development and database design. We specialize in Service Call Centres, Service Call Centre Software as well as CRM Solutions.

  • dollar

    <$25/hr

  • user

    10 to 49

  • calender

    2012

  • location

    South Africa

ITalk is a Contact Specialist Company. We are a market leader in Contact Centre Management, IP telephony products, connectivity solutions, software development, system integration and consultancy. We are a team of professionals with extensive experience in Sales, Collections, and Data management, BPO, IT Services, Support, Project Management and Quality Assurance.

  • dollar

    N/A

  • user

    2 to 9

  • calender

    0

  • location

    South Africa

4R Technologies South Africa offers Business Process Outsourcing Services to the United States. By choosing South Africa, companies have access to a large, skilled accent neutral English-speaking talent pool with a strong cultural affinity to the USA. South Africa also boasts with first-world connectivity and infrastructure that provides a truly robust and enabling environment.

  • dollar

    $25-49/hr

  • user

    50 to 249

  • calender

    1999

  • location

    South Africa

The D12 Lead Generation Company is a full-service Digital Agency. Based in Johannesburg, South Africa, our job is to help your business on the road to success. We do so by generating leads and promoting growth through proven, effective strategies. This dedication has made us a leading digital marketing agency. We do more than just generate leads, we are our clients’ responsible growth partners.

  • dollar

    <$25/hr

  • user

    2 to 9

  • calender

    0

  • location

    South Africa

10 years ago we started a coffee business called Aquaspresso (which we still run today). After starting our business, we quickly realised that if you have no customers, you have no business (pretty obvious but pretty jarring); we were good on the sales side but sucked at marketing which led us to reach out to a bunch of marketing companies and in particular digital marketing companies.

  • dollar

    <$25/hr

  • user

    2 to 9

  • calender

    2010

  • location

    South Africa

Shift ONE is a Creative, Integrated Marketing Agency that was founded in 2011 by Dylan Kohlstadt. Shift ONE specialises in helping clients GET MORE CUSTOMERS using the right mix of traditional marketing platforms and newer digital marketing platforms, all to suit their budget and goals. Shift ONE now employs 13 full time staff members who deliver daily for their clients who range from corporates to national and fast growing entrepreneurs.

  • dollar

    $50-99/hr

  • user

    10 to 49

  • calender

    2011

  • location

    South Africa

Founded in 2012, Conversion Advantage is an Independent International Digital Marketing Agency that lives by one simple rule: to evolve your company brand from plain to premium with an integrated digital marketing approach. Our clientele range from top international brands to first- class local companies, whom we have helped nurture and successfully grow within the digital landscape across various platforms.

  • dollar

    $50-99/hr

  • user

    10 to 49

  • calender

    2012

  • location

    South Africa

Yes, we have delivered thousands of sales leads to our clients so far and find more every day. We can probably find some for you. Tell us about the kind of customers you want and we will get back to you. We do some market research to ensure we can help get you.

  • dollar

    <$25/hr

  • user

    2 to 9

  • calender

    0

  • location

    South Africa

3 Way Marketing makes up one of the 14 diverse businesses under the Benatar Productions Group umbrella. 3 Way Marketing takes away the risk of a marketing campaign by providing only the end result – namely a hot qualified lead for its clients. 3 Way Marketing do the marketing at their own expense and only pass on the end results. That’s risk free marketing.

  • dollar

    <$25/hr

  • user

    250 to 999

  • calender

    2007

  • location

    South Africa

Webhelp Nederland, formerly known as SNT Nederland, is part of the Webhelp Group. We believe that creating a better customer experience delivers improved revenues, reduced costs and more loyal customers. That's why our clients trust us to deliver excellent experiences to their customers.

  • dollar

    $25-49/hr

  • user

    1,000 to 9,999

  • calender

    1985

  • location

    South Africa

OmniPA is a really young, fun and ambitious Startup. Our Website provides a Tech platform for busy professionals, entrepreneurs and SMEs to connect directly with their very own Assistant to handle time consuming tasks such as social media, research, graphics, audio/video, website maintenance, lead gen or finding the best deals on your travel.

  • dollar

    N/A

  • user

    50 to 249

  • calender

    2018

  • location

    South Africa

Eseka is a business development service specialising in cold calling, sales, research, appointment setting and strategy. We incorporate CRM and Call Centre Technology to conduct research and sales. We offer various levels of service for large / medium companies as well as SME's.

  • dollar

    <$25/hr

  • user

    2 to 9

  • calender

    0

  • location

    South Africa

A Virtual Assistant is a solopreneur who specializes in providing support to entrepreneurs and small businesses. Basically, we provide an extra hand when you need it. We pay their own taxes, benefits, provide their own equipment, and don’t take up any office space.

  • dollar

    N/A

  • user

    10 to 49

  • calender

    0

  • location

    South Africa

Through innovative ideas and streamlined processes, we will provide cost effective and efficient solutions for all admin planning and execution. Maintaining a strong, professional relationship that will always exceed our clients’ expectations – we get the job done! Shandee strives to be extraordinary by providing administrative support of the highest calibre to organizations big and small, as well as individuals needing that extra hand.

  • dollar

    N/A

  • user

    2 to 9

  • calender

    2015

  • location

    South Africa

Stellar is a leading CX organisation, operating across Asia Pacific, USA and South Africa. Going beyond traditional BPO, Stellar designs and deploys solutions anchored around the delivery of exceptional customer experiences through its outsourcing, consulting and digital businesses. For over 21 years, we have designed solutions that respond to the changing needs and expectations voiced by customers and employees alike.

  • dollar

    <$25/hr

  • user

    1,000 to 9,999

  • calender

    1998

  • location

    South Africa

Afrishore BPO – South Africa’s Leading Outsourcing Partner Afrishore BPO is a premier business process outsourcing provider based in South Africa, delivering world-class customer support, accounts receivable management, back-office solutions, and specialized outsourcing services to global clients. With a focus on cost efficiency, quality, and 24/7 multilingual support, Afrishore has established itself as the go-to BPO partner for businesses seeking scalable, high-performance outsourcing solutions. Why Choose Afrishore? Regulated Industry Expertise: We specialize in supporting complex, compliance-driven industries, including finance, healthcare, logistics, and e-commerce. Cost-Effective & High-Quality Talent: South Africa offers a skilled, neutral-accent English-speaking workforce aRead More

  • dollar

    <$25/hr

  • user

    500 to 999

  • calender

    2016

  • location

    South Africa

Frequently Asked Questions

BPO involves contracting third-party service providers to handle various business operations and services. It typically includes customer service, accounting, data processing, human resources, and more.

BPO services can enhance your business efficiency by allowing you to delegate non-core operations to specialists, potentially reducing costs and enabling you to focus on core business activities.

Common BPO services include customer support, telemarketing, data entry, payroll, accounting, and HR management.

Consider factors like the provider's industry experience, technology use, language capabilities, client testimonials, and pricing structure.

Yes, BPO services can be particularly beneficial for small and medium-sized enterprises by providing access to expert services and technologies without the need for large capital investments.

Look for clarity in services provided, pricing, data security policies, compliance with regulations, termination clauses, and provisions for regular performance reviews.

Reputable BPO providers typically have clear procedures for issue resolution, including dedicated managers for your account, escalation protocols, and regular communication.

While some control is transferred to the BPO provider, establishing clear expectations, ongoing communication, and performance metrics can help maintain significant control over outsourced processes.

Providers usually adhere to strict data protection policies, including data encryption, secure channels of communication, and compliance with international standards like GDPR and ISO.

Yes, flexible BPO providers can scale services up or down based on your business demands, offering adaptability to changing market conditions.