Top Call Center Services Companies in 2024


Call Center Services

16 Companies

Systemart is a New Jersey-based staffing, software development, and business process outsourcing (BPO) firm. We've been providing high-quality business solutions to our customers around the country for more than two decades. We assist customers in increasing profitability and productivity. Systemart will connect you with the right talent in a timely manner, giving you a competitive advantage. We can provide you with temporary or permanent personnel to help the business expand. Our comprehensive IT & software services are adaptable, scalable, and dependable. Whether it's emerging technologies or legacy systems, we'll provide you appealing options. Our tried-and-true methodology and technological know-how will help you get to market faster.

  • dollar

    <$25/hr

  • user

    10 to 49

  • calender

    1998

  • location

    United States(USA)

Vsynergize excels as a versatile service provider specializing in Omnichannel AI Contact Center solutions and BPO service. Their comprehensive Business Process Management (BPM) services optimize workflows through detailed analysis and automation. As a leading Business Process Outsourcing company, Vsynergize offers diverse services like Finance and Accounting, Back Office, Call Center, L1-L3 Helpdesk Support and IT Outsourcing, e-commerce, claims processing, Order Management, Data Analytics and Revenue Cycle Management. With Vsynergize's integrated approach, enhance your client operations and improve customer experience.

  • dollar

    $25-49/hr

  • user

    250 to 999

  • calender

    2001

  • location

    United States(USA)

We are Moscar Business Solutions who partner with high-growth organizations to develop their people strategy; source and hire key talent; and, coach their senior executives to build emotionally intelligent leaders and create high-performing teams. Our clients span the globe from Egypt & Gulf from blue-chip multinationals to owner-led start-ups to not-for-profit organizations. We thrive in fast-paced challenging environments where our clients are experiencing growth and hyper-growth; transformation and turnaround; and internationalization. At MBS, we know that people are the cornerstone to a company’s success. Great strategies, visions, and amazing products won’t yield results, revenue or customers, without the right people who have the right growth mindset. We help companies break new grouRead More

  • dollar

    <$25/hr

  • user

    10 to 49

  • calender

    2020

  • location

    Egypt

Econsco is a digital marketing agency that provides 360 IT services to businesses of all sizes. We help our clients grow by providing expert advice on how to reach their target audiences online. We also offer a wide range of services, from website design and development to e-commerce solutions and social media marketing. We believe that every business deserves to have a strong online presence, and we are dedicated to helping our clients achieve this. We have a team of experienced professionals who are ready to help you take your business to the next level. Contact us today to find out how we can help you!

  • dollar

    $25/hr

  • user

    50 to 99

  • calender

    2022

  • location

    Pakistan

Othware began its business operation as a web and custom software service provider in Kampala in 2016. We currently provide quality cost-effective website design, cloud solutions, managed IT, IT consultancy and enterprise software development solutions to clients globally. Depending on the size and industry of your organization, we have different products and services to meet your requirements. We leverage on more innovative and efficient ways compared to most creative agencies to bring you high-quality solutions at lower prices. We work with our global clientele remotely which also helps lower overall costs. Othware offers developer outsourcing and augmentation services in the UK, European Union and US markets where developer rates have sky rocketed. Othware is fully incorporated in the Read More

  • dollar

    <$25/hr

  • user

    100 to 249

  • calender

    2016

  • location

    Uganda

TechnoKrats, an offshore software development and BPO company in Kolkata, India, is the sister concern of Tenet Systems Pvt. Ltd. Since 2006, Tenet Systems has been delivering robust BPO and KPO services to international clients. TechnoKrats, active since 2015, provides bespoke technology-based services globally and is considered one of the best website design and development services in India. Our field of expertise encircles web designing & development, digital marketing with SEO and SEM services, lead generation technology integration services, application development, and BPO services. Our resilient team of experts: UI/UX designers, experienced project managers, and developers are skilled in offering powerful solutions and are always ready to take up challenges that make TechnoKrats Read More

  • dollar

    $25-49/hr

  • user

    50 to 99

  • calender

    2015

  • location

    India

Kantipur Management Private Limited (KMPL) is an ISO certified BPO company in Nepal. We specialize in Business Process Outsourcing and Talent Sourcing services. We have grown from a Human Resource services company to specialize further in managing contact centers, talent outsourcing, sales, and marketing. The professional team at KMPL acknowledge our customer centric approach and follow thorough understanding in meeting the customer expectations from the start of our journey, together. Kantipur Management provides outsourcing services for a wide range of business processes, including customer support, technical support, accounting, payroll, staffing and recruitment, back office, and more. Kantipur Management is a trusted partner for businesses of all sizes, helping them to improve their Read More

  • dollar

    <$25/hr

  • user

    1000+

  • calender

    2014

  • location

    Nepal

BPO (Business Process Outsourcing) Services are the practice of outsourcing non-core business processes to an external service provider who specializes in delivering these services. RCSPL Canada Inc. is a leading provider of Business Process Outsourcing (BPO) services in Toronto, Canada. Our goal is to help businesses streamline their processes, increase efficiency, and reduce costs through our comprehensive BPO solutions. We understand that every business is unique, and that’s why we offer customized BPO services to meet your specific needs. Our experienced team of professionals will work with you to identify areas where we can make a positive impact, and implement solutions that are tailored to your business. At RCSPL Canada Inc., we believe that outsourcing should be simple and stresRead More

  • dollar

    <$25/hr

  • user

    50 to 99

  • calender

    2013

  • location

    India, Canada

CSV Now is a distinguished consulting firm with a longstanding specialization in talent acquisition, content marketing, and Business Process Outsourcing (BPO). Renowned for propelling recognizable tech brands to new heights, we provide comprehensive business solutions that encompass finding the right talent and effectively communicating brand messages. With an established track record, CSV Now stands as your trusted partner for integrated and strategic business advancements.

  • dollar

    N/A

  • user

    10 to 49

  • calender

    2020

  • location

    United States(USA)

The Remote Group is a leading outsourcing company in the Philippines, providing reliable and cost-effective outsourcing solutions to businesses worldwide. Built out of the increasing need to outsource remote staff, services, and other business processes to clients all over the globe.

  • dollar

    <$25/hr

  • user

    100 to 249

  • calender

    2020

  • location

    Philippines

Ascent BPO Services Pvt. Ltd. is a premier provider of Business Process Outsourcing (BPO) services, offering top-notch Data Entry Projects, Data Entry Services, Data Processing, BPO Projects, Call Center projects, Call Center Solutions, and Customer Service Support. Our team of experts is dedicated to helping our clients improve their operations, streamline their processes, and boost their bottom lines. We offer a comprehensive range of services, including customer support, technical support, data processing, and more, that are tailored to meet the specific needs of our clients. At Ascent BPO Services Pvt. Ltd. we understand that every business is unique, which is why we take a customized approach to our services. Our team works closely with each client to understand their specific neeRead More

  • dollar

    <$25/hr

  • user

    50 to 249

  • calender

    2015

  • location

    India

We are a USA-based international BPO, operates seamlessly across borders, with centers strategically located in the US, UAE, and India. Specializing in comprehensive outsourcing solutions, we cater to companies seeking to optimize their operations. From customer support services to voice, email, and chat support, as well as efficient back-office support, we've got you covered. Partner with us today for unparalleled efficiency and seamless support services!

  • dollar

    N/A

  • user

    1,000 to 9,999

  • calender

    1999

  • location

    United States(USA)

Digital Hashes is a leading provider of Technology, Digital Marketing, and Outsourcing solutions. With a focus on innovation and client-centricity, Digital Hashes empowers businesses worldwide to achieve digital excellence and strategic growth. Our portfolio of services covers all aspects of the digital journey, from website development to digital marketing, ensuring businesses reach their full potential. With expertise spanning software development, mobile app development for Android, iOS, and Flutter, robust web development, and scalable ecommerce solutions, Digital Hashes excels in delivering tailored technology services. In digital marketing, the agency enhances online presence through SEO, social media management and advertising, Google Ads, and content marketing strategies. Read More

  • dollar

    <$25/hr

  • user

    2 to 9

  • calender

    2023

  • location

    Pakistan

Armored Medical Billing offers comprehensive billing solutions tailored to all medical specialties. Our services include accurate coding, claim submission, and payment posting to streamline revenue cycles. We handle insurance verifications, patient billing, and follow-ups to ensure timely reimbursements. Our team is adept at navigating complex regulations and managing denials to maximize collections. We provide detailed reporting and analytics to help optimize financial performance. Trust Armored Medical Billing for efficient, reliable, and customized billing services that enhance your practice’s profitability and reduce administrative burdens.

  • dollar

    <$25/hr

  • user

    1 to 9

  • calender

    2015

  • location

    United States(USA)

EOR Nepal is a leading Employer of Record (EOR) and Remote Staffing Service provider based in Nepal. We excel in IT staffing, global recruitment, and payroll management for international organizations expanding their teams to Nepal. Our comprehensive services empower your remote workforce, allowing you to hire, manage, and pay with ease. As one of the fastest-growing company, we’ve built a strong reputation for timely, accurate, and consistent delivery. EOR Nepal offers a unified platform to manage all aspects of employment—from offer letters and onboarding to leave and expense management, performance appraisals, bonuses, health insurance, and offboarding. We streamline your HR processes to ensure efficiency and effectiveness in managing your remote team.

  • dollar

    <$25/hr

  • user

    10 to 49

  • calender

    2024

  • location

    Nepal

J Telemarketing is a leading provider of comprehensive call center solutions, specializing in outbound and inbound services, including lead generation, customer support, and appointment setting. Founded with a commitment to excellence, the company leverages advanced technology and a skilled team to deliver customized solutions that drive business growth. With a strong focus on client satisfaction and industry best practices, J Telemarketing has established itself as a trusted partner for businesses looking to enhance their customer interactions and achieve measurable results.

  • dollar

    $200-300/hr

  • user

    250 to 999

  • calender

    2007

  • location

    Pakistan

Frequently Asked Questions

BPO Call Center Services involve outsourcing customer support, telemarketing, and other phone-based tasks to a third-party provider. These services help businesses manage high call volumes and improve customer service efficiency.

Call Center Services focus specifically on voice-based customer interactions, while other BPO services may include back-office operations, data entry, or IT support. Call centers handle inbound and outbound calls for various purposes like customer support, sales, or technical assistance.

Benefits include cost savings, 24/7 customer support, scalability, access to specialized skills, and the ability to focus on core business functions. It also allows companies to handle peak call volumes without maintaining a large in-house team.

Potential drawbacks include less direct control over customer interactions, possible language or cultural barriers, data security concerns, and the need for effective communication with the service provider to maintain quality standards.

Consider factors such as the provider's experience, technology infrastructure, language capabilities, pricing models, quality assurance processes, and industry-specific expertise. Also, check client testimonials and case studies to assess their track record.

Various industries can benefit, including e-commerce, healthcare, finance, telecommunications, travel, and retail. Any business with high customer interaction volumes or those needing 24/7 support can find value in these services.

Reputable providers implement strict data protection measures, including secure networks, encryption, access controls, and compliance with regulations like GDPR or HIPAA. Ask potential providers about their security certifications and protocols.

Yes, most modern call center service providers can integrate their systems with your CRM, ticketing systems, and other business tools. This integration ensures smooth data flow and consistent customer experiences.

Pricing models can vary, including per-call, per-minute, or per-agent pricing. Some providers offer fixed monthly fees for dedicated teams. The cost structure often depends on the complexity of services, call volume, and required skills.

Key metrics include average handling time, first call resolution rate, customer satisfaction scores, abandon rate, and service level agreements (SLAs). Regular performance reviews with your provider can help maintain service quality.