Top Maintenance & Support Companies in Kampala
Top Maintenance & Support Companies in Kampala
2 Companies
We are the Uganda's software powerhouse. We use the latest and the greatest technology in combination with an optimized agile approach to create applications that are being used by millions. Our involved approach is a competitive advantage: we partner with clients to understand the nature & challenges of their businesses. We create custom software solutions to address these challenges in an effective and transparent way.
N/A
10 to 49
2014
Uganda
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Kevindj Creatives
Verified
We develop unique, tailor-made digital solutions that perfectly reflect your brand identity and engage your target audience.
$25-49/hr
Freelancer
2019
Uganda
Frequently Asked Questions
Maintenance and support services typically include software updates, bug fixes, technical support, and sometimes hardware repairs or replacements, depending on the company and the service agreement.
Each IT company’s profile on our website includes contact information for their support team. You can find this under the “Contact Us” section or similar headings.
Response times may vary by company, but most aim to respond within 24 to 48 hours. For urgent issues, companies might offer immediate assistance through live chat or phone calls.
Some companies provide basic support services for free, while more comprehensive maintenance plans might be available for a fee. It's best to check the specific terms listed on the company’s profile on our site.
Many IT companies offer the option to purchase extended maintenance and support packages. Details and pricing can be found on their individual profiles under the services section.
If you are unhappy with the support, consider contacting the company directly to express your concerns. If issues persist, you might want to reflect this in a review on our website or seek alternative providers listed in the relevant category.
The frequency of software updates varies depending on the company and the type of service. Generally, companies provide updates every few months or when necessary to address security and functionality enhancements.
Many IT companies offer tips for preventive maintenance on their websites or as part of their service offerings. These tips might include regular system checks, updates, and user guidelines to help avoid common issues.
Evaluate if your system performance and stability meet your expectations and check whether ongoing issues are resolved promptly. Additionally, review the service agreement to ensure all promised services are being delivered.
User reviews and feedback are often available on our website on the respective IT company’s profile page, under the reviews section or similar headings. This can provide insights into other customers' experiences with the company’s support services.